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Efficient use of working time is a key driver of successful development in the retail sector. This is why the leaders of retail businesses pay more and more attention to improving labor productivity and the overall HR efficiency. To that end, retailers widely use portable technology (laptops and smartphones) and various online services (email, CRM, mobile apps) allowing the employees to work offsite.

One of the key benefits of online services is the uninterrupted availability of information, resources, and tools required for performing the job. This may prove even more important in case of remote work or frequent business trips and other mobility.

However, zealous efforts to revamp business processes involving mobile devices and online services may drain the company's resources. The IT infrastructure of modern companies develops too slowly to keep up with the progress in the industry and keep up with the current global trends.

That said, retailers rely on the services of accredited certificate authorities more often than other businesses. Electronic signatures are widely used in electronic document management, electronic procurement and supply management, and interactions with government agencies.

Retailers normally use large-scale distributed information systems, and in most cases, serious security measures are only taken at regional headquarters and territorial offices.

That said, several major cyber threats may apply throughout the retail sector.

  • Vulnerabilities of public resources. Retailers traditionally use remote access tools to communicate with centralized public resources. This mechanism is used both for meeting internal needs and dealing with customers. Public resources, and web resources in particular, are the main target of cybercriminals.
  • Broken or lost electronic signature tokens. Retail businesses require large-scale distributed EDMS systems to work with remote branches in hard-to-reach locations. This means that a broken token may result in downtime and hence, losses for the company.
  • Challenges related to monitoring electronic signature certificates. Retailers extensively rely on certificates for electronic signatures and seals. These certificates are often issued by external certificate authorities, which means that a company cannot use standard automated tools for monitoring. As the number of certificates increases, this may become a burning issue.

Most attacks aimed at gaining access to corporate IT infrastructure target access control systems, in particular, the subsystem responsible for identification, authentication, and access control.

Indeed Identity solutions can help address the following tasks relevant for retail businesses:

Indeed Identity offers reliable solutions to protect your business from diverse cybersecurity threats. Indeed Identity products incorporate a wide range of tools designed to protect and safely manage user access. In addition, our solutions can save cybersecurity experts’ time and boost their efficiency.

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