Licensing procedure
Indeed AirKey Enterprise (Indeed AK Enterprise) uses Client Access Licence (CAL). This licence allows Indeed AirKey Enterprise to be employed by one user. The number Indeed AirKey Enterprise users is licensed. The number of licenses can be increased by additional license purchase.
License validity term
Not limited
Free service period
Initial purchase of Indeed AirKey Enterprise includes the free service period. The duration of the period is twelve months since the date of license purchase.
Service procedures
Indeed AirKey Enterprise service consists of the following base elements:
- implementation and scaling of Indeed AirKey Enterprise on the concerted number of workstations
- delivery and updating of all purchased Indeed AirKey Enterprise components to the latest version during the whole term of the service agreement
- custom-tailored development of Indeed AirKey Enterprise products
- technical support
The technical support consists of the following components:
- elimination of Indeed AirKey Enterprise product operation inconsistencies
- support hotline (phone, Skype)
- development of detailed instructions on Indeed AirKey Enterprise product update procedures
- service request to resolve critical issues
- customer employee training
- access to Knowledge base
- access to project management system for efficient interoperation with support service and tracking of all activities related to Indeed AirKey Enterprise product support
